ServiceNow Process Expert

    70
    • Kontrakt
    • Prague
    • Termín nástupu: 07.01.2019
    • Plat: 3200€ - 4320€

    As ServiceNow Process Expert you will require an intensive management of ServiceNow ITSM Processes focusing on Event and Service Availability Management.

    What will you do:

    • Lead the delivery effort and account for milestone targets according to the project plan
    • Take ownership & responsibility for design & specification activities 
    • Co-ordinate and lead testing, simulation, training and enhancement within Project team and with Functions
    • Coordinates and support test execution (review Test Scenarios, Test Script and Test Result documentation, assist Test Manager with stakeholder support during UAT, performs functional testing)
    • Drive decision making, direction setting, action definition & execution
    • Ensure processes are aligned, integrated and uniform
    • Report on the status of deliverables and progress against plan which feeds into the ITSM and wider program Governance model

    Requirements:

    • Experience in Event Management and Availability Management area in project and operational assignments
    • Experience of Service Management implementation/transformation programs as a business analyst (min 3 years) – this can include other tool sets (such as BMC Remedy, HP SM etc.)
    • Keen awareness of limitations of ServiceNow & good practice design for solutions of enterprise scale
    • Experience of taking ownership for core ServiceNow module delivery with minimal management support

    Location: Prague / on-site / home-office partially
    Rate: up 27 EUR/Hour
    Duration: 07.01.2019 – 30.06.2019 / Earlier Start quite possible

    Prezradíme ti o nás oveľa viac, stačí ak máš záujem. Na začiatok nám nechaj kontakt na seba a životopis. Klikni na tlačidlo “Poslať životopis” alebo nám odošli svoj životopis na CV@mentor-partners.sk.

    Kontaktovať ťa budú naši partneri, ktorí nám pomáhajú s výberom. Volajú sa  Mentor Partners. Ty budeš v kontakte so  Slavom Bačom. Je to skúsený ITčkár, chápe čo hľadáme, zodpovie tvoje otázky, pomôže ti upraviť CV a pripraviť sa na stretnutie s nami Jeho odporúčanie bude pre nás dôležité. Tešíme sa na Teba.

    Tagged as: servicenow

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