Remote Software Operations Manager

    • TPP
    • Kdekoľvek
    • Termín nástupu: 27.04.2021
    • On-Site

    Are you on the hunt for exciting new challenges that boost your professional growth? If you’re an innovator by nature and an Operations Manager by trade, we’d love to hear from you! Read on to see if you’d be a good fit for the Scopic team of 250+ professionals from over 40 countries.

    At Scopic, the virtual world is our home so this is a full-time remote position. Only apply if you’re prepared for the zero-hour commute and the thought of collaborating with colleagues from around the globe excites you!

    The Software Operations Manager will work to prevent and resolve complex situations with clients, monitor higher level project aspects (payments, rates, etc.), and handle escalations. This is an ideal position for motivated individuals with business-oriented mindset and strong client relations skills, looking for a diverse, fast-paced, fully remote environment.


    The skills and traits we’re looking for:

    Liaise with Accounting/Finance to assess, maintain, and improve project profitability

    Monitor project, ensure the delivery dates and important deadlines

    Manage clients and their expectations, address clients’ concerns, and resolve any escalation

    Lead the rate increases and other project-related changes

    Lead or help with creation of non-project management materials (policies, guides, trainings)

    Help educate their department members on new policies created by other departments as well as ensure the implementation of these policies


    Successful candidates will be:

    Highly proficient in the English language

    Comfortable with self-organization, prioritization, and multi-tasking in a dynamic environment

    Independently motivated self-starters with strong work ethic

    Strongly skilled in report tracking

    Industrious and energetic

    Detail-oriented but still able to see the big picture

    Diplomatic but able to provide direct feedback when it is needed

    Receptive to constructive feedback and interested in growth and self-improvement

    Able to manage stress with a positive attitude, even in challenging situations

    Perceptive and understanding, able to communicate clearly and professionally

    Highly adept at detecting and preventing risks and solving problems

    Flexible with different task assignments


    The right candidate will work with a team of skilled professionals from around the world to keep the company running smoothly and efficiently.


    Required Qualifications:

    Bachelor’s degree in a business or technical field, Master’s degree preferred

    High proficiency in the English language

    Strong knowledge of the SDLC and how software applications are created

    Demonstrated leadership skills and the aptitude to learn new skills quickly

    Demonstrated risk and client management expertise

    Excellent computer skills and proficiency in Microsoft Office

    Current residence in a European or American time zone (GMT+2–GMT-7)

    PMP, PRINCE2, and SCRUM certifications are a bonus

    Experience in full-cycle software project management is a bonus

    Basic technical knowledge and/or experience in the IT industry is a bonus


    The secret ingredients that make us special:

    Your growth is our growth. We invest in your future with paid training and other professional opportunities.

    We’re industry innovators at the forefront of change. Equipped with the latest technologies and a team of knowledgeable colleagues by your side, you’ll embrace new and interesting challenges.

    Your location. Your schedule — Pick your time-zone, choose your preferred hours, and work from the place where you feel most at home.

    Flexibility and freedom are in our DNA! As long as you have a stable internet connection and the drive to thrive, you can travel and work from anywhere you like.

    A workload you can rely on. We’ll set you enough tasks to keep that mind busy! At Scopic, we’ll ensure you always have a consistent flow of engaging, challenging work to do.

    Recognition and reward. We acknowledge diligence and hard work through annual pay increases for good performance.


    Down to business!

    Your starting salary is negotiable depending on your skills and experience.

    Both hourly and salary positions are available.

    Employees are paid monthly via wire transfer.


    Our values:

    Scopic is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, marital status, national origin, gender, veteran status, sexual orientation, age, or disability status.

    Have the skills, the drive, and the passion to join the Scopic family?

    Apply today to join our growing team of remote professionals from around the world.

    Please apply online:


    Learn more about career opportunities at Scopic:

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