Application support

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    We are looking for our client a new colleague to their  IT team in Bratislava, Slovakia, who will take care of application support of our important IT systems.

    Responsibilities:

    • Analyzing the requirements collected from the stakeholders
    • Helping business with shaping of their demand with IT language
    • Dividing the business requirements between support and development types with consequent solving of support tickets
    • Troubleshooting technical issues, issue tickets, assign priority, and escalate problems when necessary
    • Process and technical improvements
    • Participation on projects, development lifecycle

    Expected skills and experience:

    • Min 2 years’ experience in Application support or Service desk
    • Understanding of IT development lifecycle and Scrum methodology
    • Knowledge of SQL is highly appreciated, knowledge of JIRA is welcomed
    • Experience with programmingdevelopment is welcomed
    • English language is a must

    Benefits:

    • Fast growing company with various opportunities for personal development and professional career
    • Working with the newest technologies and directly influence the workflow
    • Training options – SQL
    • An opportunity to work with international, cross functional teams

    Salary: up to 1500 EUR /Month

     

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    IT003
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