We are looking for our client a new colleague to their IT team in Bratislava, Slovakia, who will take care of application support of our important IT systems.
- Analyzing the requirements collected from the stakeholders
- Helping business with shaping of their demand with IT language
- Dividing the business requirements between support and development types with consequent solving of support tickets
- Troubleshooting technical issues, issue tickets, assign priority, and escalate problems when necessary
- Process and technical improvements
- Participation on projects, development lifecycle
Expected skills and experience:
- Min 2 years’ experience in Application support or Service desk
- Understanding of IT development lifecycle and Scrum methodology
- Knowledge of SQL is highly appreciated, knowledge of JIRA is welcomed
- Experience with programmingdevelopment is welcomed
- English language is a must
- Fast growing company with various opportunities for personal development and professional career
- Working with the newest technologies and directly influence the workflow
- Training options – SQL
- An opportunity to work with international, cross functional teams
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